Consultant Gig #984–SYDNEY–Govt–IT Service & Process Design Lead

Provide support for development of service delivery models, process models, system & tool usage, SLAs, risk controls, and migration plans for a target operating model design & implementation planning engagement.

Key Deliverables:
  • Service delivery models (who, what, where, how)
  • Partnership & ecosystem engagement models
  • Process models (likely based on ITIL or similar)
  • Process/service design
  • Competencies, capabilities definition & gap assessment
  • FTE determination
  • Process Metrics, SLA & KPI definition
  • Risk identification and control design
  • Review of testing use cases and regimes
  • Migration implementation planning

Skills and experience required:

  • IT service delivery model development
  • Process/service design
  • Migration planning & risk management
Logistics:

Start date: December Duration: 6-8 Weeks part-time

Please also refer to the GIG notification email sent to all friends and members as part of our patented BAF(R) process; contact memberservices@internalconsulting.com for details on how to apply.
Location: Sydney 
 

Rate: Daily rate to the consultant will be up to AUS$1,200 depending on level of experience and seniority

Application Close date: No later than Monday 11th November 2024, 12-noon

APT’s must be lodged within 48 hours. We will review all APT’s and select the best 3 for the client. The client will then conduct interviews. Please note that the net rate quoted is an ICG Affiliate rates available for ICG Members only. Any previously agreed and documented rates for candidates introduced to ICG via approved 3rd parties will be honoured.

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Consultant Gig #983–SYDNEY–Govt–Org Design/ Change Consultant

An ICG client is looking for an org design/ change consultant (senior consultant/manager level) to include in a tender for the development of a technology services target operating model, transitional implementation planning, and business readiness preparations for a government client.