ICG completes Learning & Development Audit  for a financial services provider.

ICG has recently completed a full audit of a Financial Services provider’s learning and development ecosystem and function. The audit has enabled the client to gain a better understanding of the learning and development activities currently on offer through the organisation, the delivery channels used, participant uptake and utilisation, cost and effectiveness at an organisational and business unit level. Internal user feedback on the learning and development offerings provided further insights into the effectiveness of the current Learning & Development operating model.

A comparison of the organisation’s current practices to contemporary Learning & Development practices was also completed. The audit report includes insights and recommendations to enable the client to better align learning & development activities to the business strategy, improve effectiveness,  and measure desired outcomes. 


Some exciting news for ICG North America!

The purpose of this GONG is to advise you of some exciting news for ICG in the US and Canada.
In the next few weeks, we will be launching a new initiative with a large professional services firm providing resources for their advisory efforts in the USA.

ICG launches a new Hospitality Practice in Europe

ICG plans to meet the needs of hospitality organisations who are working on how to survive the pandemic and then thrive in what will become the ‘new normal’ for both business and leisure travel.

ICG UK launches new Local Government Practice

The team has a proven track record of working with those delivering services on the front line to create better outcomes for the public.  The team’s unparalleled experience also encompasses those that work to deliver a better quality of life for local residents, whilst at the same time delivering required savings.