Practice Leader: David Harrington: Global Insurance Practice Leader

Insurance Strategy, Transformation and Execution:

  • Corporate strategy development:
  • Strategic risks and evaluation of disruption
  • Future scenarios and pathway analyses
  • Customer, competitor and busines performance insights supported by data analytics
  • Strategic portfolio management analytics and capital allocation
  • Digital Strategy and Channel Strategy
  • Optimising operating models, delivering expense reduction and reviewing organisation design
  • Strategic Initiative prioritization and execution across horizons.
  • M&A and Partnership strategy and execution
  • Business planning including goals, initiative business cases, and balanced scorecards
  • Executive strategy support, coaching and training
  • Planning and facilitating strategy workshops and off-sites
  • Establishing Office of the CEO functions, optimising planning cycles
  • Establishing Project Management Offices (PMOs) and Enterprise Transformation Offices (ETOs)
  • Shaping data science and analytics strategy and capability

Client Sectors:
General Insurance, Health Insurance, Life Insurance

Insurance Executive Roles:
Group Executive Strategy and Corporate Development at IAG

  • Group Executive Office of the CEO at IAG
  • Executive General Manager Group Strategy at IAG
  • General Manager of CGU Corporate Office at IAG

Strategy Consulting Roles:
McKinsey & Company: Associate Principal, Sydney, Melbourne, New York, LA

Non-Executive Director Roles:

  • Shared Value Project
  • National Museum of Australia
  • Lumley Insurance
  • Australian Graduate School of Management


  • Master of Business Administration (AGSM)
  • Master of Data Science Leadership and Management (in progress at RMIT)
  • Graduate Diploma in Applied Finance
  • BComLLB (UNSW)


Global Thought Leader: Stephen Hewett: Customer Experience

As a Fellow of the Institute of Consulting and Customer Expert, Stephen’s extensive work with commercial clients and with government has given him experience in a wide variety of industry sectors at Board, CEO and Executive Level.

Practice Leader: Jonathan Mindell: Customer Experience

A highly experienced business leader in Marketing, Operations and P&L Leadership roles, combined with more recent consultancy work across a wide variety of industry sectors, principally focussed on customer-driven business transformation for major companies at CEO and C-Suite levels.