Practice Leader: Jason Smith: Governance, Risk, and Compliance

Risk & Compliance Management Strategy, Transformation and Execution:

  • Risk management strategy, appetite and frameworks
  • Risk transformation program design, establishment and execution
  • Risk culture program design and execution
  • Risk function target operating models design and implementation including 3 LoD
  • Risk maturity framework design, implementation and assessment
  • Establishing new risk functions (Australia and Asia) – Greenfields roles
  • Regulatory engagement strategy, relationship management and regulatory response planning
  • Assurance strategy and methodology, design, planning and execution
  • Due diligence and M&A, acquisition integration and benefits harvesting
  • Separation and divestment planning and execution
  • Design and implementation of risk and compliance training programs
  • Leveraging leading technologies for optimisation of risk and compliance processes
  • Adapting risk and compliance frameworks and capabilities to agile operating environments (including Fintech)

Technical Risk Management Experience:

  • Enterprise and Strategic Risk Management
  • Credit Risk, Credit Risk Modelling and Capital Modelling – ICAAP
  • Stress Testing and Scenario Modelling
  • Compliance Risk and Regulatory Management
  • Regulatory Remediation
  • Operational Risk
  • Operational Resilience
  • Financial Crime – AML / CTF & Economic and Trade Sanctions
  • Risk in Change & Project Risk Management
  • SOC 2 Assurance

Client Sectors:
Banking, Wealth Management, General Insurance, Life Insurance, Takaful Insurance, Fintech

Executive Roles:
Chief Risk Officer and Executive General Manager Roles at IAG, ANZ Banking Group, AmBank Group

Risk Management Institute of Australasia
Chairman, Risk Managers Group – Malaysian Institute of Bankers

Master of Business Administration (QUT)
Bachelor of Commerce (Griffith)
Bachelor of Economics (UQ)
Certificate – Decision Making Using Data (University of Cambridge)
AICD Directors Program


Practice Leader: Alan Hui: Governance, Risk, and Compliance

A highly experienced, purpose and values led leader in governance, risk and compliance leadership and consulting roles. With a commercial business and customer outcomes oriented approach Alan has a track record of delivering results for clients and stakeholders.

Global Thought Leader: Stephen Hewett: Customer Experience

As a Fellow of the Institute of Consulting and Customer Expert, Stephen’s extensive work with commercial clients and with government has given him experience in a wide variety of industry sectors at Board, CEO and Executive Level.

Practice Leader: Jonathan Mindell: Customer Experience

A highly experienced business leader in Marketing, Operations and P&L Leadership roles, combined with more recent consultancy work across a wide variety of industry sectors, principally focussed on customer-driven business transformation for major companies at CEO and C-Suite levels.