Product Description
84 slides
How does/could digitisation affect business banking, namely its traditional relationship management model?
- Synthesises perspectives and experience of leading consulting firms and global corporations
- Identifies forces driving speed and impact of digitisation, macro-impacts of digitisation and industries most affected
- Looks at lessons learned from recent innovation in retail banking
- Identifies numerous recent examples of innovation in business banking in the mobile channel, the relationship management model and other
- Identifies and discusses examples of disruptive innovation in business banking
- Suggests ways to prioritise investments in digitisation and h how to build a world class customer analytics capability
- Includes numerous case studies and examples of Australian and global companies
- Summarises key messages, references all exhibits to their original sources and lists further reading.
Commercial research relevant to most companies in an industry sector. Immediate access and full-use licence: $2,000 local – $7,500 global.