Global Thought Leader: Business Process Management: Roger Burlton

  • A global innovator in methods for Business Process and is recognized internationally for his thought leadership in Business Process Management.
  • Widely recognized for his thought leadership in business process strategy, business architecture, process analysis and design, and its management, measurement and governance
  • Chairman of the BPTrends Board of Advisors and a Founder and Chief Consultant of BPTrends Associates.

Roger has developed and chaired several high profile conferences on Advanced Business and Information Management and Business Process Management, globally. He currently chairs the annual BPM Forum at the Building Business Capability Conference in the US and the IRM UK BPM Conference in Europe and his pragmatic BPM global seminar series, started in 1991, is the longest continuous running BPM seminar in the world.

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Practice Leader: Raana Walker: Programme Delivery

More than 20 years of programme delivery experience working with the largest blue chip organisations in New Zealand, Australia and the UK. Leading some of the largest divestment and integration programmes of their time, Raana has established and lead multi-disciplined teams delivering programme and project management capabilities supporting the full delivery lifecycle.

Practice Leader: Alan Hui: Governance, Risk, and Compliance

A highly experienced, purpose and values led leader in governance, risk and compliance leadership and consulting roles. With a commercial business and customer outcomes oriented approach Alan has a track record of delivering results for clients and stakeholders.

Global Thought Leader: Stephen Hewett: Customer Experience

As a Fellow of the Institute of Consulting and Customer Expert, Stephen’s extensive work with commercial clients and with government has given him experience in a wide variety of industry sectors at Board, CEO and Executive Level.

Practice Leader: Jonathan Mindell: Customer Experience

A highly experienced business leader in Marketing, Operations and P&L Leadership roles, combined with more recent consultancy work across a wide variety of industry sectors, principally focussed on customer-driven business transformation for major companies at CEO and C-Suite levels.