Global Thought Leader: Simon Hall: B2B Marketing

Founder and Managing Director of a leading specialty boutique accredited by ICG, Simon Hall, is a former Chief Marketing Officer at Dell UK with over 20 years experience in Information Technology and Services.

Prior to Dell he served in many senior roles such as EMEA Business Unit Head at Acer where he ran sales, marketing and operations and EMEA Sales and Marketing Lead at Microsoft.

From his 20+ years as a leader Simon has amassed extensive transferrable skills and experience in building, and marketing businesses of all sizes from start-ups to global corporations. He is an active member of several marketing associations including  DMA & IDM B2B Council, CMO Council, European CMO Council,  and Chartered Institute of Marketing

Simon is a regular keynote speaker on marketing transformation, b2b marketing, digital marketing, customer centric marketing

Author of “Innovative B2B Marketing”.

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Global Practice Leader: Lisa Hickson – Customer Experience Strategy

Global Practice Leader – 20 +years – Customer Experience Strategy. Expert in customer strategy and customer centred business transformations, including: Identifying and understanding target segments, sharpening value propositions and customer experiences and aligning customer centric operating models.

Practice Leader: Alan Hui: Governance, Risk, and Compliance

A highly experienced, purpose and values led leader in governance, risk and compliance leadership and consulting roles. With a commercial business and customer outcomes oriented approach Alan has a track record of delivering results for clients and stakeholders.

Practice Leader: Jonathan Mindell: Customer Experience

A highly experienced business leader in Marketing, Operations and P&L Leadership roles, combined with more recent consultancy work across a wide variety of industry sectors, principally focussed on customer-driven business transformation for major companies at CEO and C-Suite levels.