ICG has successfully won a competitive tender to develop a customer segmentation for the Personal Lines business of a major Australian Insurer. The expected duration of the project is approximately 8 weeks. ICG has now completed over 12 customer strategy related projects in the Financial Services and Insurance sectors. These project typically lead to assisting the client with customer lifetime value, customer value proposition development, customer journey mapping and go-to-market recommendations.
GONG 064–ICG Trusted to Assess Compliance Maturity and Develop a Roadmap for a Leading ASX-Listed Fintech
A leading financial services provider has engaged ICG to support its compliance uplift, ensuring its framework remains fit-for-purpose, aligned with regulatory expectations, and scalable for future growth. With increasing regulatory complexity, the client sought a pragmatic, expert-led solution that enhances compliance capability while maintaining operational efficiency.