Having supported this business over the last four years as it developed and implemented a new customer strategy based on ICG’s Customer Needs Solution, ICG has been asked to provide advisory support as the organisation re-shapes and transforms its regional marketing infrastructure and resources to better meet the needs of its customers.
GONG 067–ICG Delivering Impact: ATOM in Action
Yet another client delighted with the outcome of ICG’s unique model!
A long-standing banking client requested support to thoroughly transform their collections arrears operating model.