GONG 070–ICG Future-focused Tech TOM for a major cultural organisation

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ICG was selected ahead of Big 4/Accenture competition as the key partner thanks to a unique team, including a world class expert panel (assembled by our BAF(R) process) and an exemplary proposal covering not only the Future-focused technology operating model to support business transformation, but also a new organisation structure designed to enable this change, and an implementation & change management plan to achieve seamless deployment.

A multidisciplinary team led by David Moloney (and including Kevin Maloney, Frank Ruscio, Patrick Bossert, Ash Nazim and Emilia Díaz), closely collaborated with the client to discover, shape, develop and plan their Target Operating Model (TOM). The result was a Target greenfield Operating Model capable of supporting 24/7 operations, following all the design imperatives required by the client. This was supported by a best-in-class compendium of technology applications in comparative institutions, and a detailed, actionable implementation roadmap across all key value streams including Liquid labour, Best in Class Technology, Innovation Procurement, and DataOps, among others.

Since completing the work, the client has returned to ICG for further project work.

Please join us in congratulating David Moloney and the delivery team on this success.

It is impossible for any individual consultant or boutique to meet the full needs of any particular client. The ICG model stands alone in providing immediate access to top-tier contract consultants and SME’s to help you:

Meet all of your client needs, protecting them from competitors
Earn additional sales and execution support revenues for yourself
Access leverage when you have more clients than 40 hours can support
Access a Forbes recognised global consulting brand (Top 200 globally), IP, and proposal and billing support to allow you to scale virtually anywhere in the world
Access the global expertise and best in class team members to increase your win rate
Leverage a global library of winning proposals and templates to reduce the cost of competitive budding while increasing your win rate

If you or your boutique are not leveraging ICG (wholesale, co-branded or retail), you are most likely leaving money on the table. To find out more, please join our monthly friends session. If you are aware of a client opportunity and wish to monetise that please contact your nearest hub for support and guidance before the opportunity is lost to a competitor.

Call to Action

This engagement reinforces ICG’s position as a trusted partner for financial services clients seeking expert-driven, pragmatic solutions to complex compliance challenges.

If you want to win more projects or need specialist expertise, leverage ICG’s global platform to access leading professionals from across the industry.

📩 For queries or more information on the Public Sector Practice Area or any other ICG Practice Areas, please contact your local Hub:

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If your chosen boutique or independent consultant is not using ICGs patented BAF(R) process to ensure you get the absolute best fir for purpose talent for your project then please ask them to contact ICG.

Harness ICG’s global expertise to drive exceptional client outcomes.

ICG Global Partners

GONG 069–ICG Preparing fintech ops for successful scale-up

An ASX-listed, loan-focused fintech, which had been experiencing significant growth, had reached a key inflection point: Their operations, although sizable, were no longer an efficient foundation for profitable scale-up.

GONG 067–ICG Delivering Impact: ATOM in Action

Yet another client delighted with the outcome of ICG’s unique model!
A long-standing banking client requested support to thoroughly transform their collections arrears operating model.

GONG 064–ICG Trusted to Assess Compliance Maturity and Develop a Roadmap for a Leading ASX-Listed Fintech

A leading financial services provider has engaged ICG to support its compliance uplift, ensuring its framework remains fit-for-purpose, aligned with regulatory expectations, and scalable for future growth. With increasing regulatory complexity, the client sought a pragmatic, expert-led solution that enhances compliance capability while maintaining operational efficiency.

GONG 063–ICG ranked by the Financial Times as one of the UK’s leading consulting platforms for the 4th year running

We want to advise you of an exciting accolade for ICG, based on the most recent annual Financial Times survey of consulting firms and platforms. For the 4th year running, ICG has been listed amongst the leading consultancy networks in the FT survey published in late February.

GONG 062–Exciting Launch of ICG Malaysia–Expanding Our Global Consulting Platform

We are thrilled to announce the launch of Internal Consulting Group Malaysia SDN BHD, our newest hub in the ICG global platform and a member of ICG Asia family.

GONG 061–ICG wins two critical New Zealand panel agreements

ICG is delighted to announce ICG wins two critical New Zealand panel agreements.

GONG 060–ICG wins strategy and research assignments for major UK Media Organisation

ICG is delighted to announce the strategic support that it is offering to the UK’s premier TV advertising clearance agency. What began as a project to support a development strategy has now grown into providing an ongoing advisory role to the Board on strategy.

GONG 059–ICG wins critical NSW Government Project

Governments across Australia have severely cut back on consulting spend. In this environment ICG was asked to provide a world class team to develop a Technology Operating Model for a critical new Government operation.

GONG 058–ICG wins critical strategy project for leading Boutique

A long-standing ICG consultant had been asked to bid on a project but was unable to convert because their team was missing a critical subject matter expert. In this particular case in the area of Governance.

GONG 051-ICG Ranked by the Financial Times as one of the UK’s leading consultant platforms for the 3rd year running.

We want to advise you of an exciting accolade for ICG, based on the most recent annual Financial Times survey of consulting firms and platforms. For the 3rd year running, ICG has been listed amongst the leading consultancy networks in the FT survey published in late February.

GONG 052-Bank Cost Reduction Program (New “revenue back” methodology)

ICG’s Global Partners are delighted to announce a major new win that perfectly demonstrates the empowering nature of the global ICG platform.

GONG 050-ICG Secures Prestigious Deal in Asia for Hyperscale Data Center Design Project

ICG Secures Prestigious Deal in Asia for Hyperscale Data Center Design Project

ICG Australia wins Business Analyst role with a top recognised Australian financial brand

ICG Australia wins critical Business Analyst role with a top recognised Australian financial brand

ICG is Recognised in a leading new Business Book–”Black Belt”

The purpose of this GONG is to inform you that ICG is Recognised in a leading new Business Book–”Black Belt”

ICG Ranked by the Financial Times

The purpose of this GONG is to advise you of an exciting accolade for our UK colleagues based on the most recent annual Financial Times survey of consulting firms and platforms.

ICG Ranked by the Financial Times as the only Australian headquartered firm amongst the UK’s leading consulting platforms

The purpose of this GONG is to advise you of an exciting accolade for our UK colleagues based on the most recent annual Financial Times survey of consulting firms and platforms.

Some exciting news for ICG North America!

The purpose of this GONG is to advise you of some exciting news for ICG in the US and Canada.
In the next few weeks, we will be launching a new initiative with a large professional services firm providing resources for their advisory efforts in the USA.