If you possess a strong background in retail and small business banking and a proven track record of driving complex product development initiatives, we invite you to apply.
The client is a leading financial institution currently accelerating its retail and small business offerings. This engagement focuses specifically on a core transaction banking proposition.
The initiative requires an objective, structured external expert to accelerate the project, align cross-functional teams, and deliver a revised product proposition that meets changing market demands.
As the Lead Consultant, you will act as both a facilitator and a driver to unlock the proposition’s potential. You will work directly with the internal prospect and marketing streams to inject momentum, apply rigorous problem-solving frameworks, and steer the project toward successful delivery.
Key responsibilities include:
- Facilitation & Momentum: Leading workshops and alignment sessions across prospect and marketing streams to accelerate project timelines.
- Structured Problem-Solving: Identifying specific organizational and strategic roadblocks, diagnosing root causes, and implementing clear, actionable pathways forward.
- Proposition Refinement: Designing and sharpening customer-centric elements to deliver a revised product proposition specific to retail and small business banking.
- Stakeholder Management: Navigating complex internal dynamics on-site to ensure unified direction and executive alignment.
KEY DELIVERABLE
- Initial Diagnostic Report: A rapid-assessment summary identifying execution bottlenecks and critical alignment gaps within the first week.
- Revised Proposition Framework: Documented, customer-centric enhancements for the transaction banking product.
- Actionable Roadmap: A clear, phased execution plan agreed upon by both the prospect and marketing teams to guide post-engagement implementation.
- Stakeholder Alignment Workshops: Delivery of structured collaborative sessions with senior client stakeholders to lock down final project direction.
SKILLS AND EXPERIENCE REQUIRED
- Financial Services Expertise: Deep, demonstrable knowledge of retail and small business transaction banking products, market trends, and customer lifecycle management.
- Product Development Track Record: Proven experience leading or accelerating new product development (NPD) propositions from concept to market readiness.
- Premium Consulting Background: Strong pedigree from a Tier 1 strategy firm (MBB) or a Big 4 consulting practice, with a mastery of structured problem-solving methodologies or agile product design frameworks, else a very senior product development executive within Financial Services.
- High-Impact Facilitation: Exceptional communication and interpersonal skills, with a proven ability to influence, align, and manage senior, cross-functional internal stakeholders.
Logistics
Start Date: Immediate / ASAP (November 2026)
Duration: 4–5 weeks Approximately 3 days per week
Location: Sydney (Client site-based)
Working Arrangements: Primarily on-site engagement in Sydney to collaborate closely with the client teams – reporting to the CEO
Day Rate: ICG Affiliate Net Rate of $1,800- $2,000 net to consultant depending on experience ex GST
Close Date: No later than Thursday 12 November 2026, 5 pm AEST
APPLICATION PROCESS
– All Accredited Professionals must be Members of ICG, if not already.
– Resumes must be submitted by close of business on the application closing date listed above. All resumes will be reviewed, and the top three candidates will be shortlisted for the client.
– The client will then conduct interviews. Please note that the net rate quoted applies to ICG Affiliate rates, which are available to ICG Members only.
– Any previously agreed and documented rates for candidates introduced to ICG through approved third parties will continue to be honoured.