Having supported this business over the last four years as it developed and implemented a new customer strategy based on ICG’s Customer Needs Solution, ICG has been asked to provide advisory support as the organisation re-shapes and transforms its regional marketing infrastructure and resources to better meet the needs of its customers.
GONG 056–Wins hardship and arrears strategy for leading Bank
A long-standing ICG FS client has hired ICG to complete a hardship and arrears strategy and build capability to best in class.