Consultant Gig #899–Indonesia–Singapore–Senior Consultant–BPO Support

The Senior Consultant with BPO expertise will support the consulting firm in their support of the end-client who is seeking to undertake a strategic review of their BPO business, which is largely a captive business today and they want to change that.

Ideally the accredited professional will have significant experience in:

  1. Familiarity with the trends shaping the BPO business, e.g., technology trends
  2. Operational familiarity with BPO businesses, e.g., what processes and functions are typically in scope, capabilities/tools needed to run the business, KPIs etc. 
  3. Familiarity with the BPO business in developing Asia (top priority Philippines)



Start Date: The engagement will commence Immediately. Duration,5-days 

Location: The client is in Indonesia, Singapore or Indonesia would be preferred, but remote candidates will be considered, as there is no travel anticipated. 
Rates:  The daily rate to the consultant will be determined based on experience for the right professional
Close date: No later than Friday 14 October 2022, 5pm AEST