Customer Strategy Practice Leader
Seasoned executive with over 20 years of experience leading strategy, marketing and sales transformations across global enterprises including retail and wholesale financial services.
- Strong foundation in Corporate and Business Unit Strategy, Target Operating Model Design and Change Management.
- Led Strategy, Marketing, Sales and Digital Team within large enterprises and scale-ups.
Geographies:
UK, Europe, North America & Australia
Client sectors:
Consumer Banking, Wealth & Superannuation, Payments, Insurance, Wholesale Banking, Capital Markets.
Before ICG:
- Co-Founder, Core Growth Partners. Tech-enabled Customer Insights Boutique serving clients across Private Equity, Retail, Automative and Services.
- Head of Strategy, Marketing and Digital, Fixed Income Investment Group, Melbourne. Led strategic planning, marketing, and digital transformation for a $20M+ financial services challenger brand.
- Head of Strategic Marketing, Orica Europe. Held multiple Strategy and Customer roles focussed on growth strategy, brand transformation, and digital innovation across global markets.
- Head of Group Strategy, ANZ Bank, Melbourne. Led Group Strategy function focussed on Portfolio Planning, Performance and Growth.
- Partner, Financial Services Practice, Accenture. Led technology enabled transformation and growth strategies for numerous financial institutions across Europe and Asia.
Academic Credentials:
- MBA, London Business School
- BSc Eng, Imperial College, London University
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