Senior Consultant: Jacek Noga–Practice Leader in Transformation

Areas of Expertise:

25+ years across Retail Banking, Wealth and Fintech

  • Unique combination of experience across Strategy, Products, Channels, Operations, Technology and large scale Program delivery, coupled with deep understanding of Mortgages, Retail Banking and Wealth Management industries.
  • Providing Strategic Advice to leading Financial Services and Fintech companies.
  • Shaping and leading delivery of large-scale technology transformation programs.
  • Key topics: Home loan economics drivers and levers for profitable growth; Home loan market evolution; Digital vs digitisation; Successful fintech partnerships and large scale transformation program delivery – getting beyond the feels and vibes.

Geographies:

  • Australia, New Zealand

Client sectors:

  • Financial Services (100%)

Banking and Wealth

  • 10 years of Mortgage Strategy and Program Execution experience across CBA through Booz Allen and ICG.
  • EM Group Advisory, Retail Products Strategy and Product Management roles across CBA and CommSec.
  • GM Strategy and Operations at Perpetual.

Fintech:

  • Supported fintech partnerships and fintech ventures at Commonwealth Bank (now part of X15) through ICG.
  • Headed up re-platforming of CBA’s lender home loan application capture onto a SaaS platform through ICG.
  • Headed up Product Innovation, Delivery & Engineering at NextGen.net.

Consulting:

  • 5 years in Financial Services pratice at Booz Allen across Sydney and Auckland
  • 10 years in Financial Services practice at ICG

Credentials:

MBA with Dean’s List Honours – INSEAD (2004)

PhD, Engineering – Cambridge (1998)

Contact Email:

[email protected]

Linkedin:

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Global Practice Leader: Lisa Hickson – Customer Experience Strategy

Global Practice Leader – 20 +years – Customer Experience Strategy. Expert in customer strategy and customer centred business transformations, including: Identifying and understanding target segments, sharpening value propositions and customer experiences and aligning customer centric operating models.