GONG: ICG Completes Mortgage Broker Strategy

One of the pioneers of the broking industry retained ICG to develop a transformative strategy in order to respond to significant new regulatory and digitisation head winds.

A joint client and ICG team comprising a c-suite executive, a senior ICG strategist, a senior ICG job manager and a senior ICG analyst designed and executed a comprehensive 12 week strategy formulation process that included global and local trends research, building an economic model of the business, reviewing the company’s strengths, weaknesses and change capabilities,  and exploring the gamut of relevant and feasible tactical and strategic options.

The resulting complete package of revised vision, mission, strategy, initiative playbook, and business case was fully endorsed by the board and CEO and is now being implemented by the client with a revitalised executive team. The client has also retained ICG to conduct comprehensive customer journey research across is major business lines.


ICG Ranked by the Financial Times

The purpose of this GONG is to advise you of an exciting accolade for our UK colleagues based on the most recent annual Financial Times survey of consulting firms and platforms.

Some exciting news for ICG North America!

The purpose of this GONG is to advise you of some exciting news for ICG in the US and Canada.
In the next few weeks, we will be launching a new initiative with a large professional services firm providing resources for their advisory efforts in the USA.