ICG wins key role in developing a commercial insights and improvement programme for a UK-based international health insurance organisation

Following 4 successful individual projects over the past 3 years, ICG’s UK-based Customer Experience Practice has won a contract to develop a commercial insights and improvement programme over the coming 12 months for a UK-based international health insurance organisation. This ‘Commercial Listening’ programme will identify what both business partners and commercial clients need from the business.

Using ICG’s Customer Needs Solution, the ambition is to initiate and deliver business improvements in their four key regions across the globe by early 2022.

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GONG 059–ICG wins critical NSW Government Project

Governments across Australia have severely cut back on consulting spend. In this environment ICG was asked to provide a world class team to develop a Technology Operating Model for a critical new Government operation.

ICG Ranked by the Financial Times

The purpose of this GONG is to advise you of an exciting accolade for our UK colleagues based on the most recent annual Financial Times survey of consulting firms and platforms.

Some exciting news for ICG North America!

The purpose of this GONG is to advise you of some exciting news for ICG in the US and Canada.
In the next few weeks, we will be launching a new initiative with a large professional services firm providing resources for their advisory efforts in the USA.