The Analysts will be working with an existing ICG Program Manager supporting the definition and design of major deliverables over the remaining 6-month time frame of the program.
Successful candidates will have the following experience:
- Experience with a Big 4 consulting firm or equivalent industry experience
- A detailed understanding of customer strategy, segmentation and journeys and how these enable customer centricity·
- A previous record in implementing customer research for large corporations and/or public sector entities
- An understanding of customer data and analytics functions and optimal operating models
- Strong spoken and written communication skills (particularly PowerPoint)
- The ability to synthesise complex and disparate information into insights and recommended actions
The analysts will be responsible for:
- Understanding the current state relative to stakeholder requirements and prioritising actions to deliver on those requirements
- The development of a target operating model(across six workstreams) and the roadmap required for ‘quick wins’ and the longer-term end state
- The detailed design of recommendations
Logistics:
- Start date: Immediate Start (within 2 weeks)
- Duration:
- Location:Sydney (80% work from home, 20% work from ICG Sydney Office is recommended)
- Rate: Gross daily rate is $895/day (Please note, candidates are permitted to work on other projects in parallel as long as deliverables are met and all virtual meetings are attended)
- Closes: 28/07/20, 5pm AEST