Consultant Gig #693-Sydney-Public Sector-Customer Strategy, Analysts X 2

The Analysts will be working with an existing ICG Program Manager supporting the definition and design of major deliverables over the remaining 6-month time frame of the program. 

Successful candidates will have the following experience: 
  • Experience with a Big 4 consulting firm or equivalent industry experience
  • A detailed understanding of customer strategy, segmentation and journeys and how these enable customer centricity·
  • A previous record in implementing customer research for large corporations and/or public sector entities
  • An understanding of customer data and analytics functions and optimal operating models
  • Strong spoken and written communication skills (particularly PowerPoint)
  • The ability to synthesise complex and disparate information into insights and recommended actions 
The analysts will be responsible for:
  • Understanding the current state relative to stakeholder requirements and prioritising actions to deliver on those requirements
  • The development of a target operating model(across six workstreams) and the roadmap required for ‘quick wins’ and the longer-term end state
  • The detailed design of recommendations
  • Start date: Immediate Start (within 2 weeks)
  • Duration:
  • Location:Sydney (80% work from home, 20% work from ICG Sydney Office is recommended)
  • Rate: Gross daily rate is $895/day (Please note, candidates are permitted to work on other projects in parallel as long as deliverables are met and all virtual meetings are attended)
  • Closes: 28/07/20, 5pm AEST



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