Following a successful assignment to understand the post pandemic needs (CNS) of the training organisation’s clients across all of its divisions, ICG has gone on the help shape their customer strategy. This was a key part of gaining agreement from their private equity partner in planning for the future of the business.
GONG 056–Wins hardship and arrears strategy for leading Bank
A long-standing ICG FS client has hired ICG to complete a hardship and arrears strategy and build capability to best in class.