The Insights Review is a time-saving resource for executives and consultants wishing to stay abreast of the latest insights across the world of financial services.
A message from the editor
We try to align the publication of this edition with the end of the European holidays, so a warm welcome back to our Northern Hemisphere readers and reviewers. Due to the holiday season, this is a lighter read than usual as the big firms tend to avoid publishing their best insights over the holidays. Not surprisingly, our Article of the Month is subsequently not written by a consulting firm (even though it is published by one). Instead, it is written by one of the living legends in the strategy community, Richard Remult, Professor Emeritus at UCLA.
Getting Strategy Wrong: & How to do it Right Instead – McKinsey
Hearty congratulations to Richard, even if competing with an emeritus professor is a little unfair on the other reviewers! However, the good news is there are still quite a few four and five star articles that might be worth a skim. Enjoy this month’s edition – and don’t forget to forward it to your team and peers, and encourage them to register for their own free subscription. Until next time, please contact your favorite ICG consultant, or closest HUB for help, else happy internal consulting!
Following is our current list of some of the most interesting projects this month. If you or your teams might benefit from a confidential conversation on any of the below, please contact your preferred ICG professional or nearest HUB to be put in touch with the project team lead.
- Assisting a major government entity to optimize is program and project delivery approach
- Helping a large energy infrastructure company write its new sustainability (ESG) policy
- Transforming supply chain operations for a major trans-national for security and efficiency
- Segmentation strategy for a global car rental company
- Customer strategy for a leading government transportation agency
- Distribution strategy for a leading wealth company
- Strategy for a top-10 retail bank
- SME customer targeting strategy for a leading bank
- Consumer data right strategy and partner selection for a top-10 financial services company.
My colleagues around the globe are welcome to submit ICG Project GONGS for consideration to be included in this list each month. You can access all of our projects on this website here.
Enjoy this month’s edition – and don’t forget to forward it to your team and peers, and encourage them to register for their own free subscription.
Until next time, please contact your favorite ICG consultant, or closest HUB for help, else happy ICG’ing!
David Moloney
Global Editor
This Month’s Index:
CROSS-INDUSTRY FUNCTIONAL TOPICS
STRATEGY
Getting Strategy Wrong: & How to do it Right Instead – McKinsey
Digital Twins: Adding Intelligence to the Real World – Capgemini
LEADERSHIP & EXECUTIVE DEVELOPMENT
The Best Leaders Have a Contagious Positive Energy – HBR
What Leadership Development Should Look Like in the Hybrid Era – HBR
GOVERNANCE, RISK & COMPLIANCE
Claims 2030: Dream or Reality? – McKinsey
Small & Medium-Size Commercial Insurance: The Big Opportunity – McKinsey
HUMAN CAPITAL
Shifting Skills, Moving Targets, & Remaking the Workforce – BCG The Path to Digital Maturity in HR – BCG
OPERATIONS & TRANSFORMATION
The Organization of the Future Is Fractal – BCG
CYBER SECURITY & PRIVACY
Cybersecurity: 2022-2023 – ALM Intelligence Pacesetter Research / PwC
PRICING
Solving the Paradox of Fair Prices – BCG
INDUSTRY-SPECIFIC TOPICS
MACRO FINANCIAL SERVICES
Reimagining the Future of Financial-Services Headquarters – McKinsey
How Banks Can Reimagine Lending to Small & Medium-Size Enterprises – McKinsey
LOCAL GOVERNMENT & HEALTH
An Ecosystem Approach for City Governance – BCG
Designing the Digital Health Care Systems That People Deserve – BCG