The Insights Review | September 2021

Download The Insights Review | September 2021 Edition

The Insights Review is a time-saving resource for executives and consultants wishing to stay abreast of the latest insights across the world of financial services.

A message from the editor

My message this month is the value of aggregated research. I often find clients asking questions around an issue and it’s obvious they haven’t had the time to scan the literature (or ICG’s very own insight review) for the relevant articles. This type of basic research, with aggregated synthesis of the key points, is the basis of the first week or two of any serious project. Why pay an external consulting firm to do it for you, when ICG’s unbundled research offerings will do this for you easily, quickly and at a fraction of the cost of branded firms? We are also not house proud, so will synthesize from across all of the major firms reviewed here so you get the best of the best result. Our research projects cost about a third of a week’s consulting team effort and give you so much of what you need to do it yourself. We can also provide this research in the form of a radar to ensure you and your team are updated with the very latest insights and knowledge in your sector from around the world. When kicking off your next project why not talk to your favourite ICG consultant, or contact your favourite The Insights Review reviewer, or contact your nearest ICG hub.

Our Article of the Month is reviewed by Alan Hui – BCG​​’s Get Ready for the Future of Money

Following is our current list of some of the most interesting projects this month. If you or your teams might benefit from a confidential and sanitized conversation on any of the below, please contact your preferred ICG professional or nearest HUB to be put in touch with the project team lead.

  • Mortgage growth strategy for a leading bank

  • Transformation program support for a leading wealth company

  • Unbundled risk and compliance support for a leading superannuation company

  • Strategy formulation help for a major international mortgage services player

  • Payments risk appetite definition for a leading financial institution

  • Loyalty and recognition program design research

  • Product profitability analysis for a major financial institution

  • Acquisition and integration support for a major property portfolio

  • Customer value proposition development for a major financial services firm

  • IT strategy and architecture for a leading education provider

  • Operating model design and customer experience pathway blueprinting for a leading medical roll-up

  • Future of consumer transportation scenarios for a major motoring organization

  • Future business model design for a large scale P&C insurer

  • Fintech and payment tech partnership market review and selection for a major utility company

  • Consumer data right strategy and partner selection for top 10 financial services company.

My colleagues around the globe are welcome to submit ICG Project GONGS for consideration to be included in this list each month. You can access  all of our projects on this website here.

Happy ICG’ing

David Moloney
Global Editor


This Month’s Index:

CROSS-INDUSTRY FUNCTIONAL TOPICS

Strategy
How Prepared is Your Company to Go Beyond Great? – BCG
After the Crisis: Rapid Evolution, Not Revolution – Deloitte
Leadership & Executive Development
Portrait of an AI Leader: Piyush Gupta of DBS Bank – MITSloan
Governance, Risk & Compliance
UK Regulatory Radar – KPMG
Customer Vulnerability – KPMG
Human Capital
How Banks Can Build Their Future Workforce—Today – McKinsey
Three Steps to Make Training Stick – Bain
Fruitful Experiments in the Culture Lab – Bain
ESG
Six Steps to a Sustainability Transformation – BCG
Customer Experience & Marketing
CEOs Need a Customer Experience Revolution: Not an Evolution – BCG
Operations & Transformation
Sustaining a Culture of Cost Consciousness – BCG
Digital Transformation & Supply Chain
A Simpler Way to Modernize Your Supply Chain – HBR
Innovation & Disruption
Connecting The Disconnected: Overcoming The Hybrid Work Dilemma – Bain
3 Questions to Help Your Team Solve Problems – HBR
Cyber Security & Privacy
Enterprise Cybersecurity: Aligning Third Parties & Supply Chains – McKinsey
Building Cyber Resilience in National Critical Infrastructure – McKinsey
From Enforcer to Influencer – KPMG
The Trust Enabler: Building Cyber-Security Strategies for a Trusted, Digital Future – Deloitte
Cybersecurity: How Do You Rise Above the Waves of a Perfect Storm? – EY
Organizational Cyber Maturity: A Survey of Industries – McKinsey
Cryptocurrency, Blockchain, Decentralized Finance 20 Deloitte’s 2021 Global Blockchain Survey – Deloitte
PwC’S Central Bank Digital Currencies & the Future of Money – PwC
Deloitte’s Are CBDCs the Money of Tomorrow? – Deloitte
BCG​​’s Get Ready for the Future of Money – BCG

INDUSTRY-SPECIFIC TOPICS

Macro Financial Services
COVID-19: Implications for Business – McKinsey
Retail & Business Banking
For European Banks, Time to Set a New Course after the Storm – Bain
Global Banking Industry Outlook – Accenture
Fintech
Winning the Digital Banking Battle in Asia-Pacific – BCG
Pulse of Fintech H1 2021 – Global – KPMG
Wealth & Advice and Investment and Fund Management
Managing Change on Many Fronts: How Northwestern Mutual Beat the Odds – McKinsey
General Insurance
Tech-Driven Insurers: How to Thrive in 2030 – McKinsey
Commercial Insurance: Identifying Sweet Spots for Growth – Strategy&
Local Government & Health
Government Transformations in Times of Extraordinary Change… – McKinsey
Fixing Digital Funding in Government – BCG
Roland Berger Trend Compendium 2050: Health & Care – Roland Berger

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Complimentary Webinar with Paul Merrick

ICG Global Partners would like to introduce our Global Practice for Supply Chain Management led by our Partner: Paul Merrick. Join our webinar series, [email protected], on Thursday 14/10/2021, to learn about ICG Global Practice for Supply Change Management and our frameworks to address future challenges.

Complimentary Webinar with Tim House

ICG Global Partners would like to introduce our newly formed Global Practice for Sustainability & ESG led by our Global Partner, Tim House. Join our webinar series, [email protected], on Thursday 23/9, to learn about ICG Global Practice for Sustainability/ESG and  our frameworks to address future challenges.  

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